Frequently Asked Questions (FAQs)

Yes. All of our workmanship is guaranteed for one year. If a problem occurs during that period due to an installation issue, we will return to fully rectify it at no cost to you.

If a problem is caused by a faulty product, it will be replaced under the manufacturer's warranty, and we’ll help you handle any necessary claims.

We are based in Woodmancote, Cheltenham, and provide bathroom design, supply, and installation services across:

• Cheltenham

• Winchcombe

• Apperley

• Tewkesbury

• Gloucester

If you're not sure whether we cover your location, please get in touch and we'll be happy to advise.

Yes. Our experienced team can carry out plastering and tiling services, whether it’s for small areas or a complete room refurbishment. This includes:

• Ceramic wall and floor tiling

• Natural stone or porcelain tiles

• Wall preparation and re-plastering

• Finishing touches for a polished, professional result

Absolutely. We work on projects of all sizes, from compact cloakrooms and en-suites to large family bathrooms and full renovations. We’ll help you make the most of your available space with smart design and space-saving solutions.

Yes, we are fully insured. All of our team members carry comprehensive public liability insurance, giving you peace of mind throughout your project.

Yes, we offer a full bathroom design service. Whether you’re updating an existing space or starting from scratch, we provide:

• In-home surveys and showroom consultants

• Bespoke layout and style advice

• Product selection guidance

• Free, no-obligation quotations

Our goal is to help you create a bathroom that’s beautiful, functional, and built to last.

Yes. We offer both supply-only and full installation packages. Our experienced team can take care of every aspect of the installation, including:

• Removal of your existing bathroom

• Plumbing and electrics

• Tiling and plastering

• Flooring and heating

• Final fitting and finish

Yes. We supply and install a wide range of heated towel rails and designer bathroom radiators in various sizes, styles, and finishes. These can be integrated into your bathroom heating system or installed as electric or dual-fuel models.

Yes. We pride ourselves on offering a clean, tidy and respectful service. We remove all old fittings, packaging, and waste materials, and we aim to leave your home as clean as we found it — with a brand-new bathroom to enjoy.

Of course! Our Cheltenham showroom, based in Woodmancote, is open to the public and stocked with displays of:

• Full bathroom suites

• Shower enclosures

• Basins, toilets, and furniture

• Flooring and wall coverings

• Taps, accessories, and more

Our friendly team is always happy to talk through ideas and help you choose the right products for your home.

Appointments aren’t required to visit our showroom, but we recommend calling ahead if you'd like to arrange a design consultation or get a quote. This helps us ensure we can give you the time and attention you deserve.